Support & customer success
Get help using RevTech, resolve an issue, or plan the next step for your team. Colin Brown is your primary contact and coordinates technical escalations with Carl Bateson.
Email cbrown@revtech.ai. You can use webmail if your browser has no email app configured.
Sign-in or workspace access
Trouble signing in, an invitation, or a suspended workspace.
Open email draftCRM or agent issue
Connections, missing data, failed work, or an agent result that needs review.
Open email draftOnboarding and customer success
Setup, training, adoption, account check-ins, and renewal questions.
Open email draftThese links prepare an email. Review and send it from your email app to contact us. Opening a draft does not submit a request. Include your company, the problem, its impact and any reference shown in the app. Leave out passwords, access tokens, payment details and customer records. Privacy policy
While you’re getting help
- If checkout stalled after payment, contact us with the reference shown. Avoid paying again until we confirm the outcome.
- For incorrect agent work, include the affected workflow and reference. Avoid repeating the action while it is being investigated.
- For a suspected security issue, email Colin with a brief summary first. We will arrange a suitable way to share sensitive details.
- For an existing request, reply to the same email thread so its context stays together.